Self-serve billing

What it is

Paddle-backed billing for workspaces: monthly subscriptions (the plan tier), one-shot top-ups (AI dollars), all self-serve in the dashboard. No “talk to sales” gate for upgrades. Annual contracts and procurement for the largest customers go through sales, but everything below that lights up on a card.

What it produces

For every workspace:

• An active plan (free / starter / pro / business / enterprise) with plan-bundled allowance, asset cap, plan-included features
• A top-up AI balance (separate from the bundled allowance)
• An invoice history with downloadable PDFs
• Stripe-style subscription portal: cancel, change plan, update payment method

What to use it for

• Self-serve onboarding (the free tier covers discovery + CVE matching against unlimited targets; paid tiers unlock AI validation, agents, Slack)
• Predictable spend forecasting (bundled allowance is monthly; top-ups are operator-controlled)
• Plan upgrades without ticket support

Why it matters

The buying motion for security tooling has shifted. Teams expect to try the product without a demo call, expand on a credit card, and only talk to sales for compliance / volume discounts. We support that motion from signup → enterprise without a hand-off.

Why it’s valuable

• No gate on discovery. Free tier is genuinely useful: full attack-surface discovery, CVE matching, exports.
• Bundled + top-up split. Bundled allowance covers the predictable workload; top-ups handle the spike of an audit week without changing the subscription.
• Paddle-managed tax + invoice. EU VAT, US sales tax, all handled at checkout.

How to use it

• Settings → Plan to upgrade / downgrade / cancel.
• Settings → Billing to add a top-up, manage payment method, download invoices.
• Plan changes apply at the next billing cycle (immediate prorate for upgrades, end-of-cycle for downgrades).

See Pricing for the current plan matrix.